Help Center

What are the delivery times?
Our goal is for all customers to be completely satisfied with their purchase. If that is not the case, let us know and we will do our best to resolve the situation. Read more...
Have you already received the order? Do you need help with a return or did any problem occur?
If you received something damaged, if a piece is missing, or if you simply want to return a product, you have 14 consecutive days after delivery to notify us. Follow these steps:1. Log into your account and go to the My Orders section.2. Choose the order in question and click View Order.3. Then, select Report a problem or return product.4. Fill out the form and choose the applicable option:– The product arrived damaged– It is incomplete– Received something wrong– Did not meet expectations Attach photos of the product, the box,... Read more...
Are you thinking of buying or are you waiting for an order?
If you have any doubts before buying or want to know how your order is going, talk to us through our chat. We are here to help you! You can also send us an email at info@budwing.com or a message through WhatsApp +351 964 589 587. Service hours:Monday to Friday: 09:00 – 18:00 Read more...