Terms of service

Last update: January 2026

1. OVERVIEW

The website budwing.com is operated by BUDIGITAL USA LLC, a company established in the United States of America, acting as a technology platform service provider and payment manager.

BUDIGITAL USA LLC acts exclusively as the operator of the e-commerce platform and is neither the producer nor distributor of Budwing products. Brand management, production, and logistics operations are the responsibility of CONFORT24 LDA, the brand owner based in Portugal. Payments are processed by BUDIGITAL USA LLC, which transfers the funds to CONFORT24 LDA after transaction confirmation.

By browsing our website and/or purchasing one of our products, you accept these Terms and Conditions. BUDIGITAL USA LLC reserves the right to change these Terms at any time. The most current version will always be available on this page.

2. ENTITY IDENTIFICATION

Platform Operator: BUDIGITAL USA LLC
14 NE 1st Avenue, Suite 1403, PMB 1122
Miami, FL 33132
United States of America

Brand Owner and Responsible for Commercial Relations: CONFORT24 LDA
Portugal
Brand: Budwing
Email: info@budwing.com
Phone: +351 963 920 340

3. TERMS OF USE

To purchase on our website, you must be of legal age in your jurisdiction or authorized to represent someone of that age.

It is not allowed to use the website or our products for illegal purposes, nor to attempt to interfere with the operation of the online store (including sending viruses or malicious code).

We reserve the right to refuse any order if there is a violation of our Terms.

4. WEBSITE INFORMATION

The available content is for informational purposes only. Despite careful updates, there may be occasional errors or inaccuracies. BUDIGITAL USA LLC may change descriptions, prices, and website content at any time without prior notice.

5. PRODUCTS AND SERVICES

All our products are available exclusively online through our website. Product images aim to reflect real colors and details but may vary depending on the device screen used.

We reserve the right to limit or cancel orders whenever necessary, especially in cases of suspected resale or fraud. Check the Return Policy for more details.

6. PAYMENT AND ACCOUNT INFORMATION

You commit to providing true and updated information so we can properly process your order. If there are errors or invalid data, we may cancel or suspend your purchase.

Payments are processed in Euros (EUR) by BUDIGITAL USA LLC, the platform operator. The transaction may be identified by the customer's financial institution as an international operation, and additional fees charged by the respective bank or card operator may apply, over which Budwing and BUDIGITAL USA LLC have no control or responsibility. After transaction confirmation, the funds are transferred to CONFORT24 LDA.

7. TOOLS AND EXTERNAL LINKS

You may find third-party tools or links to external sites on the website. BUDIGITAL USA LLC does not control this content and is not responsible for its accuracy or operation.

8. COMMENTS AND FEEDBACK

If you send us suggestions, comments, or ideas, we may use them freely, without any obligation for compensation or acknowledgment. We only ask that you do not send offensive, illegal content or content that violates third-party rights.

9. PERSONAL DATA

Your personal data is handled with full respect for current legislation. You can find all the details in our Privacy Policy.

10. PROHIBITED USES

It is prohibited to use our website to:

Illegal or fraudulent acts;
Violating intellectual property rights;
Spreading hate speech or offensive content;
Sending viruses, spam, or any code that affects the website's operation.

We reserve the right to suspend access to the site in case of violation of these rules.

11. WARRANTY

All Budwing products have a 3-year warranty from the delivery date against manufacturing defects. The warranty is managed by CONFORT24 LDA and does not cover:

Damage from improper use, accidents, or transport without original packaging;
Damage caused by animals, chemicals, or inappropriate cleaning products;
Changes due to sun exposure or heat;
Use outside the provided instructions.

To claim the warranty, send an email to info@budwing.com.

12. LIMITATION OF LIABILITY

BUDIGITAL USA LLC, as the platform operator, is responsible for the proper technical functioning of the site and payment system. Responsibility for product quality, compliance, and warranty lies exclusively with CONFORT24 LDA.

None of the entities are liable for indirect losses, damages resulting from misuse of products, or third-party failures.

13. INDEMNIFICATION

You agree to indemnify BUDIGITAL USA LLC and CONFORT24 LDA for any damage resulting from your violation of these Terms or applicable law.

14. SEVERABILITY

If any clause of these Terms is deemed invalid, the remaining clauses remain in effect.

15. TERMINATION

You may stop using the site at any time. We may also suspend or terminate your access if these Terms are breached.

16. ENTIRE AGREEMENT

These Terms represent the entire agreement between you, BUDIGITAL USA LLC, and CONFORT24 LDA, replacing any previous communications.

17. APPLICABLE LAW AND DISPUTE RESOLUTION

These Terms are governed by the laws of the State of Wyoming, United States of America, without prejudice to the non-waivable rights granted to consumers under the legislation of their country of residence.

For consumers residing in the European Union, any dispute may be submitted to the competent courts of the consumer's country of residence, or to the European Commission's online dispute resolution platform:
🔗 https://ec.europa.eu/consumers/odr